The Palest of Ink Speaks Louder Than the Best of Memories

"The palest of ink speaks louder than the best of memories," these were the words of a seasoned Department of Transportation official during a recent U.S. DOT Motor Carrier Safety Compliance Course. This variation on the old adage “if it's not written down, it didn’t happen” speaks volumes about the importance of paper compliance...

 

Recognizing Your Best Truck Driver

How do you determine who your best truck drivers are? You know, the guys that are out there getting the job done for you every day. The ones that deserve the most home time and best routes. It often seems that the determination of who's the best comes down to who is consistently willing to show up and respond to dispatch. The...

 

Leadership: The Captain’s Way

Today, business owners and managers are reading publications written by hundreds of industry leaders to obtain insight on developing and better implementing strong leadership within their own organizations. The books, articles and blogs are filled with New Age methods, tried and true approaches and lessons by example and experience

 

Liquidity Risk: A Ratio Story

You and your team have been working hard. Sales are up, as is company morale. Yet, you're still finding it difficult to meet your obligations in a timely manner. What is going on? Where can you find answers? A good place to start is with the balance sheet and a few ratios.

 

Here Comes OSHA

OSHA audits can be stressful and the citation penalties severe. But if you've developed good safety programs and are prepared for this inspection, costly partialities and downtime can be avoided. An official audit, or inspection, by the Occupational Safety and Health Administration (OSHA) can be tolerable, and even...

 

CSA Intervention: Levels & Requirements

CSA interventions are determined using the SMS to identify carriers exceeding intervention threshold in one or more BASICs. If any of those terms are unfamiliar or you need a refresher, see our previous blog "Understanding CSA Scores." These interventions are used as a tool to address the specific safety problems FMCSA has...

 

Risk Decisions: Properly Delegating Authority

Who makes decisions on risk in your business? How are those decisions made? I was having lunch the other day with a colleague of mine who is the risk manager of a large organization with a complex risk profile. The very nature of the company's operations makes risk management a primary topic in almost every conversation the company...

 

Understanding CSA Scores

Knowing and understanding what CSA scores are and how they are determined is extremely important for motor carriers looking to maintain profitable and sustainable operations. Let’s break down CSA scores to help you do that. All violations during roadside inspections contribute points to the total score a motor carrier has in each...

 

How CSA Scores Impact Your Bottom-line

CSA scores are a metric in the transportation sector, which measures compliance, safety and accountability (CSA) within your company and compared to the industry. It is the key performance indicator measuring results and is displayed as public information. The scores are broken down into a few categories, measuring the...

 

The Downside of Positives: Managing Risks & Expectations

It has finally happened. After months of tireless work, lengthy meetings, and modified proposals, you have officially landed that big account, and with it, more business. It’s all upside from here, right? Well, that’s not necessarily the case. Risk, in the traditional sense, has historically been defined with a negative connotation. That is to say...

 

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